Privacy Policy

PRIVACY POLICY

Last Updated: June 30, 2023

At en.zjlysf.com, we consider the privacy of our visitors and the security of their personal information to be extremely important. This Privacy Policy document explains in detail the types of personal information we collect and record, as well as how we use it.

 

LOG FILES

Like many other Web sites, en.zjlysf.com makes use of log files. These files simply log visitors to the site—usually a standard procedure for hosting companies and a component of hosting services' analytics. The log files contain information such as internet protocol (IP) addresses, browser types, Internet Service Providers (ISP), date/time stamps, referring/exit pages, and, in some cases, the number of clicks. We use this information to analyze trends, administer the site, monitor user movement, and collect demographic data. We do not link IP addresses and other such information to any personally identifiable information.

 

COLLECTING INFORMATION

WHAT INFORMATION WE COLLECT:

What we collect depends largely on the interaction that takes place between you and Sifang. Most of them fall into one of the following categories:

Using Sifang's service. When you use any Sifang service, we store all of your content, including but not limited to accounts created for team members, files, pictures, project information, and any other information you provide to the services you use.

For any Sifang service, we also collect data about the software's usage. We may gather information about user numbers, traffic patterns, broadcasts, and other related aspects.

 

Types of Personal Information:

(i) Users: identification, publicly available social media profile information, e-mail, IT information (IP addresses, usage data, cookies, browser data), and financial information (credit card details, account details, payment information).

(ii) Subscribers: The Customer, in its sole discretion, determines and controls the extent of identification and publicly available social media profile information (name, date of birth, gender, geographic location), chat history, navigational data (including chatbot usage information), application integration data, and other electronic data submitted, stored, sent, or received by end users, along with other personal information.

 

Purchasing a Sifang website subscription. When you sign up for a Sifang website subscription, we collect information to process your payment and create your customer account. This information includes name, email address, physical address, telephone number, and company name where applicable. We keep your credit card's last four digits so that you can identify it for future purchases. We use a third-party service provider to process your credit card transactions. These third-party agreements govern their operations.

 

User-generated content. Our products and services often give you the option to provide feedback, such as suggestions, compliments, or problems encountered. We invite you to provide such feedback, as well as to participate with comments on our blog and community page. If you choose to post a comment, your user name, city, and any other information you choose will be visible to the public. We do not guarantee the privacy of any information you choose to post on our website, including our blogs, nor do we guarantee the accuracy of the information in those postings. Any information you disclose becomes public knowledge. We have no control over the use of such information, which could potentially violate this Privacy Policy, the law, or your personal privacy.

Data is collected for and by our Users. As you use our services, you may import into our system the personal information you have collected from your subscribers or other individuals. Since we don't know your subscribers or anyone else, you must make sure we have permission to collect and process their data. Our features may include information you provided, that we collected from you, or that we collected about your subscribers.

If you are a subscriber and want to stop receiving messages from one of our users, unsubscribe directly from their bot or get in touch with them to update or remove your data.

Information is automatically collected. Our servers may automatically record certain information about how you use our site (we refer to this information as “Log Data“), including both clients and casual visitors. Log Data may include information such as a user’s Internet Protocol (IP) address, device and browser type, operating system, the pages or features of our site to which a user browsed and the time spent on those pages or features, the frequency with which the site is used by a user, search terms, the links on our site that a user clicked on or used, and other statistics. We use this information to administer the service, and we analyze (and may engage third parties to analyze) this information to improve and enhance the service by expanding its features and functionality and tailoring it to our users’ needs and preferences.

Sensitive personal information. Subject to the following paragraph, we ask that you not send or disclose to us any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or union membership) on or through the service or otherwise.

If you send or disclose any sensitive personal information to us (for example, when you submit user-generated content to the site), you must consent to our processing and use of such sensitive personal information in accordance with this privacy policy. You must not provide sensitive personal information unless you consent to our processing and use. You may use your data protection rights to object to or restrict processing of this sensitive personal information or to delete such information, as detailed below under the heading “Your Data Protection Rights & Choices.”

 

PURPOSE OF DATA COLLECTION

For service operations (i) to operate, maintain, administer and improve the service; (ii) to manage and communicate with you regarding your service account, if you have one, including by sending you service announcements, technical notices, updates, security alerts, and support and administrative messages; (iii) to process payments you make through the service; (iv) to better understand your needs and interests and personalize your experience with the service; (v) to send you information about products by email; and (vi) to respond to your service-related requests, questions, and feedback.

To communicate with you. If you request information from us, register for the service, or participate in our surveys, promotions, or events, we may send you Sifang-related marketing communications if permitted by law, but we will provide you with the ability to opt-out.

To comply with the law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or requests from government authorities.

With your consent. With your consent, we may use or share your personal information, such as when you give us permission to post your testimonials or endorsements on our site, when you instruct us to take a specific action regarding your personal information, or when you choose to receive third-party marketing communications.

To create anonymous data for analytics. We may generate anonymous data from your personal information and that of other individuals whose personal information we collect. We convert personal information into anonymous data by excluding details that make the data personally identifiable to you, and we use that anonymous data for our lawful business purposes.

For compliance, fraud prevention, and safety. We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the service; (b) protect our rights, privacy, safety, or property, and/or that of you or others; and (c) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.

To deliver, uphold, and enhance the services we provide. This involves utilizing the data provided by our members to facilitate communication between them and their subscribers. This also includes, for example For instance, we may aggregate information from your use of our services or website visits and share it with third parties to enhance our services. We may share our personal information or the information you provide about your subscribers with third parties for the purpose of providing and supporting our services, or to enable you to access certain features of our services. When we do have to share personal information with third parties, we take steps to protect your information by requiring these third parties to enter into a contract with us that requires them to use the personal information we transfer to them in a manner that is consistent with this privacy policy.

 

 

HOW WE SHARE YOUR PERSONAL INFORMATION

We do not share or sell the personal information that you provide us with other organizations without your express consent, except as described in this privacy policy. We disclose personal information to third parties under the following circumstances:

Service Providers. We may employ third-party companies and individuals to administer and provide the service on our behalf (such as bill and credit card payment processing, customer support, hosting, email delivery, and database management services). We permit these third parties to use your personal information only for these tasks, in a manner consistent with this privacy policy, and obligate them not to disclose or use it for any other purpose.

Professional Advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us. 

Business Transfers. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, personal information may be part of the transferred assets. You acknowledge and agree that any successor to or acquirer of Sifang (or its assets) will continue to have the right to use your personal information and other information in accordance with the terms of this privacy policy. Further, Sifang may also disclose aggregated personal information in order to describe our services to prospective acquirers or business partners.

Compliance with Laws and Law Enforcement; Protection and Safety.

Sifang may disclose information about you to the government, law enforcement officials, or private parties as required by law. We may also use and disclose such information as necessary or appropriate to: (a) comply with applicable laws, lawful requests, and legal process, such as responding to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the service; (d) protect our rights, privacy, safety, or property, as well as those of you or others; and (e) protect, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity.

 

YOUR DATA PROTECTION RIGHTS & CHOICES

You have the following rights:

50. If you wish to access the personal information that Sifang collects, you can do so at any time by contacting us using the contact details provided under the “How to Contact Us” heading below.
50. Sifang account holders may review, update, correct, or delete the personal information in their registration profile by logging into their account. Sifang account holders may also contact us to accomplish the foregoing or if you have additional requests or questions.
50. If you are a resident of the European Economic Area (“EEA”), you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information where it is technically possible. Again, you can exercise these rights by contacting us using the contact details below.
50. Similarly, if you are a resident of the EU and we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
50. You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland, and certain non-European countries (including the U.S. and Canada) are available here. We respond to all requests we receive from individuals wishing to exercise their data protection rights.

Access to data controlled by our clients. Sifang does not maintain a direct connection with the individuals whose personal information resides in the custom user fields our service handles. Individuals who seek access to, correct, amend, or delete personal information provided by our users should direct their request directly to the bot owner.

 

RETENTION OF INFORMATION

We will retain personal information we process on behalf of our users for as long as needed to provide our services or for an indefinite time to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements. If required by law, we will delete personal information by erasing it from our database.

 

DATA TRANSFERS

We may store and process your personal information in any country where we have facilities or engage service providers. By accepting the terms of this privacy policy, you acknowledge, agree, and consent to (1) the transfer to and processing of personal information on servers located outside of the country where you reside and (2) our collection and use of your personal information as described herein and in accordance with the data protection laws of the United States, which may be different and may be less protective than those in your country. If you are a resident of the EEA or Switzerland, please keep in mind that we use standard contractual clauses approved by the European Commission to transfer your personal information from the EEA or Switzerland to the United States and other countries.

 

COOKIES AND WEB BEACONS

When you use our services, en.zjlysf.com and our partners may use various technologies to collect and store information. This may include using cookies and similar tracking technologies on our website, such as pixels and web beacons. We use these technologies to analyze trends, administer the website, track users' movements around it, serve targeted advertisements, and gather demographic information about our user base. At the individual browser level, users can control the use of cookies.

 

CHILDREN’S INFORMATION

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate, and/or monitor and guide their online activity. We do not intend for anyone under the age of 16 to use Sifang, nor does it knowingly collect or solicit personal information from such individuals. If you are under 16, you may not attempt to register for the service or send any information about yourself to us, including your name, address, telephone number, or email address. If we confirm that we have collected personal information from someone under the age of 16 without parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child under 16 and believe that we might have any information from or about such child, please contact us.

 

SECURITY

Notice of Breach of Security

If a security breach causes an unauthorized intrusion into our system that materially affects you or your subscribers, then Sifang will notify you as soon as possible and later report the action we took in response.

 

Safeguarding Your Information

We take reasonable and appropriate measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the information.

Our credit card processing vendor uses security measures to protect your information both during the transaction and after it is complete. If you have any questions about the security of your personal information, you may contact us by email at info@zjlysf.com with the subject line “questions about privacy policy.”.

 

TERMS AND CONDITIONS OF USE

The user of Sifang's products and services must comply with the rules contained in the terms and conditions of service available on our website, known as the Terms of Use. 

 

ONLINE PRIVACY POLICY ONLY

This privacy policy applies only to our online activities, and it is valid for visitors to our website [a], as well as information shared and/or collected there. This privacy policy does not apply to any information collected offline or via channels other than this website.

 

CONSENT

By using our website, you hereby consent to our privacy policy and agree to its terms.

 

LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION (EEA VISITORS/CUSTOMERS ONLY)

If you are a user located in the EEA, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. Personal information is usually only collected with your consent, to perform a contract, or for our legitimate business interests. In some cases, we may also have a legal obligation to collect personal information from you.

If we need your personal information to comply with a legal requirement or enter into a contract with you, we will tell you whether it is required and the consequences of not providing it. Similarly, if we collect and use your personal information in reliance on our legitimate business interests, we will make clear to you at the relevant time what those legitimate business interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How To Contact Us” heading below.

 

CHANGES TO OUR PRIVACY POLICY

We will make necessary changes to this privacy policy in response to evolving legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

Check the "Last Updated" date at the top of this Privacy Policy to see the most recent update. The new privacy policy will apply to all current and past users of the website, and any prior notices that are inconsistent with it will be replaced.

 

HOW TO CONTACT US

If you need any more information or have any questions about our privacy policy, please feel free to contact us by email at info@zjlysf.com with the subject line "questions about privacy policy."